Crappy Training Software
At the end of my crappy, mandatory, 90-minute, obviously lawyer-induced, the University-covering-its-ass training course in (1) reporting child abuse (how many younger-than-18 students do I encounter?) and (2) handling hazardous materials (which I never do), there was a box for comments. So I wrote:
"Very poorly designed training course. Should NOT rely on browser pop-ups and should NOT be written in Java (a computer language with numerous security holes)."
(The training platform was so poorly implemented that the College tech support had to configure special computers in a lab for faculty and staff to use. Most folks could not get it to run on their own computers.)
Today I got a response from Skillsoft customer support that said, "Thank you for sending in feedback. We appreciate it when subscribers take the time to tell us how they are finding the service. Our courses are designed to work on as many configurations as possible."
Ah ha ha ha ha ha ha ha ha ha.
"Very poorly designed training course. Should NOT rely on browser pop-ups and should NOT be written in Java (a computer language with numerous security holes)."
(The training platform was so poorly implemented that the College tech support had to configure special computers in a lab for faculty and staff to use. Most folks could not get it to run on their own computers.)
Today I got a response from Skillsoft customer support that said, "Thank you for sending in feedback. We appreciate it when subscribers take the time to tell us how they are finding the service. Our courses are designed to work on as many configurations as possible."
Ah ha ha ha ha ha ha ha ha ha.
posted by Jeremy Butler at 7:00 AM
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